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If you've ever put off getting birth control or reproductive care because you weren't sure what your insurance would cover, you're not alone. Figuring out whether a healthcare provider is in-network, what your deductible looks like, and whether telehealth qualifies can feel like more work than the appointment itself.
We want to make that part simple. Twentyeight Health accepts a wide range of health insurance plans (including Medicaid, commercial insurance, and Marketplace plans) so you can get the reproductive and sexual healthcare you need without stressing about the cost.
Understanding your insurance coverage is an important part of the healthcare journey, and one of the biggest advantages of working with in-network providers is that they bill your insurance company directly. Less paperwork for you, fewer surprise bills, and lower out-of-pocket costs overall.
Twentyeight Health works with more Medicaid plans than any other telehealth platform. These plans are designed for individuals who qualify for state-sponsored programs, and members can access online prescription care for birth control, UTIs, yeast infections, skincare, and other women’s health services.
If Twentyeight Health is in network with your insurance plan, you’ll complete a short 10-minute video visit to activate your $0/month* Complete Care coverage. After that, you’ll have access to all services available in your state and covered by your insurance.
Medications and consultations are billed through your insurance, pay no more than your copay (often $0).
This matters especially in non-urban areas, where getting to a clinic can require hours of travel. We're currently in-network with Medicaid programs across 25 states across 43 states, with more being added regularly.
Current Medicaid partnerships include plans through:
See the full list of Medicaid Plans →
If you have insurance through an employer or a PPO plan, chances are Twentyeight Health is in-network. Members of In Network Insurance plans pay $0/month* for their membership. Medications and consultations are billed through your insurance, pay no more than your copay (often $0).
We work with many major insurance companies, including Aetna, Blue Cross Blue Shield, Cigna, UnitedHealthcare, CVS Caremark, OptumRx, FamilyPact, LA Care, and more.
Current Commercial Plans we accept:
See the full list of Commercial Plans →
Medicare plans, including Medicare Advantage plans, are available in select service areas. Medicare Advantage plans are available with MultiCare. If you’re enrolled in a Medicare Advantage plan, reach out to our team to confirm whether your specific plan is accepted and what services are covered in your location.
Twentyeight Health accepts many Marketplace health plans available through the ACA. Coverage details vary based on your specific plan and state, so a quick eligibility check is the best way to confirm your benefits before enrolling or booking a visit.
Current Marketplace Plans we accept:
See the full list of Marketplace Plans →
Paying out of pocket? You can use funds from your Flexible Spending Account (FSA) or Health Savings Account (HSA) toward services and products at Twentyeight Health. No insurance needed.
If Twentyeight Health is in network with your insurance plan, you’ll complete a short 10-minute video visit to activate your $0/month Complete Care coverage. After that, you’ll have access to all services available in your state and covered by your insurance. Medications and consultations are billed through your insurance, pay no more than your copay (often $0).
Complete Care gives you access to online prescription care for birth control, UTIs, yeast infections, skincare, and other women’s health services.
Services:
Care & Support:
Getting started takes three steps:
1. Check Your Eligibility: Have your insurance ID card ready and enter your details on our website to confirm whether your plan is in-network. It takes about 5 minutes and gives you a clear picture of your coverage and any applicable costs before you commit to anything.
2. Book Your Visit: Schedule a quick 10-minute online consultation with a licensed provider, available by video or phone depending on your state. Most providers are available within one business day — no waiting rooms, no scheduling delays.
3. Get Covered Care and Delivery*: Receive birth control, STI treatment, UTI treatment, BV care, yeast infection treatment, and more (often for $0 with in-network plans). You’ll also have access to unlimited provider messaging and discreet prescription delivery straight to your door. (delivery dependant on your service).*
Insurance coverage varies based on your state, plan type (Medicaid, commercial, or Marketplace), and individual benefits. A plan that covers birth control at $0 in one state may have a different cost structure in another, and some services may be limited depending on your location.
It's also worth knowing that while facilities are often in-network, specific providers or specialists may not always be. So if you have specific questions about what's covered under your plan, our support team can help you review the details before your visit.
No insurance? No problem! Our self-pay options start at $18/month for your medication, and $19.99/month for your Complete Care Membership.
Insurance coverage is one of the biggest factors in whether people can access reproductive health services. When patients can't confirm that a provider is in-network, or when out-of-pocket costs feel unpredictable, many simply go without care, and even when they have coverage.
Twentyeight Health was built to close that gap. We are in network with more than 90 insurance plans— providing care for provider support, birth control, STI treatment, UTI & BV care, for $0/month*.
For a deeper look at insurance plans we accept and what's covered under specific plans, visit our partnerships page.
What insurance plans do you accept?
Twentyeight Health accepts multiple health insurance plans across different states, including Medicaid, commercial insurance, Medicare Advantage plans, and Marketplace plans. The full list of accepted insurance plans is updated regularly as we expand coverage.
How do I check my insurance eligibility?
Have your insurance ID card handy and enter your details at twentyeighthealth.com. The eligibility check takes about 5 minutes and confirms whether your plan is in-network, along with any costs you can expect.
Do you accept Medicaid?
Yes. Twentyeight Health is in-network with several Medicaid plans across 25 states. Coverage and available services may vary depending on your state and plan type.
Will I have to pay anything out of pocket?
Many in-network health insurance plans cover services at low or no cost. In-network care also typically comes with lower annual deductibles compared to out-of-network care. Some plans may still require a copay depending on your specific benefits — you'll see your estimated costs during the eligibility check.
What does in-network insurance mean?
In-network providers have a contract with your health insurance plan to provide healthcare services at reduced rates. That agreement means you pay less — and in many cases, your insurance company handles the billing directly so you don't have to submit claims or deal with extra paperwork.
What if I don't have insurance?
No insurance? No problem. Complete Care is Twentyeight Health’s membership that gives you access to many women’s health services online and medication delivery, all from licensed providers, whether using insurance or paying out of pocket.
With Complete Care, you can get care for:
Have questions? Call or text us at (929) 352-0060 or email contact@twentyeighthealth.com. We're here to help!
*Members of In Network Insurance plans pay $0/month* for their membership. Medications and consultations are billed through your insurance, pay no more than your copay (often $0).*
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