1. Twentyeight Health
Twentyeight Health (www.twentyeighthealth.com) is a mission-driven women's health platform that provides telemedicine, medication delivery and care coordination in Spanish and English. Our vision is to address health equity by providing high quality, convenient and affordable women’s health services designed to be inclusive of underserved communities.
Today, we are active in 43 states, and have exciting growth plans. We are rapidly expanding our offerings, and we are backed by some of the best healthcare & consumer investors pioneering digital health including Third Prime, Town Hall Ventures, SteelSky Ventures, RH Capital, Seae Ventures and GingerBread Capital, and more.
You’ll be joining a dynamic, supportive and mission-driven environment. We are a team of doctors, public health experts, designers, engineers and builders across the US committed to changing the face of healthcare, particularly for underserved communities.
At Twentyeight Health, we value a diverse workplace and strongly encourage women, BIPOC, LGBTQ+ individuals, people with disabilities, members of ethnic minorities, foreign-born residents, and veterans to apply. We are committed to fostering a culture of mutual respect, diversity and inclusion for our employees and customers alike and we can’t wait for you to be a part of it.
2. Role
We are looking for an experienced and mission-driven Lead Clinician to support and elevate our clinical team. In this role, you will be responsible for fostering clinical excellence, leading a team of providers with a strong team culture and sense of accountability, and serving as the primary liaison between our provider team and the broader organization to ensure seamless communication and collaboration all while setting the example of being a best-in-class provider for our users. You’ll offer clinical guidance, help set clear expectations, and ensure smooth communication across teams. You’ll also play a key role in building a strong, supportive team culture—coaching providers, encouraging growth, and ensuring everyone is set up for success. The ideal candidate brings clinical expertise, strong entrepreneurial leadership instincts, and a collaborative, solutions-oriented mindset.
3. Manager
You will report to our VP of Operations, Rob Scott, who oversees Clinical Operations, Customer Operations and Pharmacy Operations. .
4. Responsibilities
- Clinical Excellence
- Lead by example by caring for Twentyeight Health users as a way to stay close to our users and offerings and to better assist other providers in improving their quality of care.
- Develop clinical protocols, guidelines, and workflows—and lead the process of getting provider input and buy-in.
- Lead provider onboarding, ensuring clinical and operational readiness, and coordinating ongoing education and training.
- Team Leadership
- Foster a positive, team-oriented environment where clinicians feel supported, heard, and connected to our mission.
- Establish, communicate, and uphold clear expectations for provider roles, responsibilities, and performance.
- Serve as the clinical team’s primary point of contact for day-to-day questions, escalations, and operational concerns.
- Identify and flag licensing or credentialing needs proactively in partnership with the operations team.
- Cross-collaboration
- Collaborate closely with Medical Advisor, VP of Operations, and other stakeholders to align clinical operations with business objectives.
- Represent the provider voice in cross-functional conversations, surfacing insights and opportunities from the frontline to shape organizational priorities.
- Cascade key updates and initiatives from leadership to the provider team in an aligned, consistent, and timely manner.
- Partner across the organization to address provider performance issues or gaps—driving toward resolution with clarity and empathy.
5. Requirements
We are looking for exceptional candidates who have:
- MD or DO degree with at least one active state medical license.
- 5+ years of clinical experience, preferably in a virtual care or multi-state provider model
- Proven ability to develop and implement clinical guidelines and quality improvement initiatives
- Prior leadership or team management experience in a clinical or operational capacity
- Strong communication and interpersonal skills with the ability to engage, motivate, and support diverse clinical teams
- Comfort with fast-paced, evolving environments and an ability to balance structure with flexibility
6. Attributes We Look For
- A natural team builder and coach who brings out the best in others
- Strong leadership instincts grounded in empathy, trust, and accountability
- Excellent communicator who can distill complex ideas into clear messaging
- Proactive and resourceful problem-solver who can anticipate needs and navigate ambiguity
- Collaborative, low-ego, and energized by cross-functional teamwork
- Committed to equity, inclusion, and patient-centered care
- Excited to roll up your sleeves and help build a clinical culture that scales impact
7. Our cultural values
- Our mission is our north star, providing high quality healthcare to underserved women
- We treat people with care, including team members, our users, clinician partners, and pharmacy partners
- We hold ourselves to high standards
- We create an environment where people can show up as their authentic and best selves
- We have a growth mindset fueled by curiosity, openness to feedback, and focus on constant improvement
8. Compensation & Benefits
- Attractive compensation package
- Total cash compensation up to $200k
- Stock options
- Medical, dental, and vision insurance
- Paid 12-week parental leave
- Fertility & family-forming financial assistance
- PTO that increases with tenure
- Access to 401k with matching
- Additional work-from-home support & perks
9. How to apply
Please complete the application form and upload your resume here. Thank you for your interest and we look forward to reviewing your application!
