Clinical Operations Coordinator (Part-Time)

1. Twentyeight Health

Twentyeight Health (www.twentyeighthealth.com) is a mission-driven women's health platform that provides telemedicine, medication delivery and care coordination in Spanish and English. Our vision is to address health equity by providing high quality, convenient and affordable women’s health services designed to be inclusive of underserved communities. 

Today, we are active in 43 states, and have exciting growth plans. We are rapidly expanding our offerings, and we are backed by some of the best healthcare & consumer investors pioneering digital health including Third Prime, Town Hall Ventures, SteelSky Ventures, RH Capital, Seae Ventures and GingerBread Capital, and more.

2. Role & Responsibilities

We are looking for a dedicated coordinator to support our clinical operations team with licensing and credentialing efforts. In this part-time temporary role, you will execute licensing and credentialing processes for providers and enterprise partnerships. The ideal candidate is  detail-oriented and organized while tackling complex problems. Your role will ultimately help us to increase access to care women deserve. 

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• Research and determine next steps for Medicaid credentialing in existing and new states
• Execute licensing and credentialing lifecycle: initial applications, renewals, payer enrollments etc.
• Track progress on licensing and credentialing for ~20 providers
• Collaborate with internal stakeholders to achieve goals
• Tackle any complex enrollment or compliance issues

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3. Manager

You will report initially to the VP of Operations, Rob Scott. 

4. Requirements and Attributes we look for

• Experience with virtual care workflows, tools, and payments systems like Candid, EHRs, Slack, Gsuite (required)
• Detail-oriented and organized problem-solver (required)
• Experience working with Enterprise partners, Medicaid credentialing, provider licensing, or payer enrollments (strongly preferred)
• Effective written and verbal communication 
• Resourceful, hard working, and eager to roll your sleeves up to execute every detail
• Excellent multi-tasking and time-management skills, with the ability to prioritize tasks
• Embrace learning and feedback
• Passion for our mission to advance health equity and supporting women

5. Our cultural values

• Our mission is our north star, providing high quality healthcare to underserved women 
• We treat people with care, including team members, our users, clinician partners, and pharmacy partners 
• We hold ourselves to high standards
• We create an environment where people can show up as their authentic and best selves 
• We have a growth mindset fueled by curiosity, openness to feedback, and focus on constant improvement

6. Compensation & Hours

• Paid hourly rate of $20, expected 20 hours per week 
• Temporary part-time role with flexible hours

7. How to apply

Please fill out the application form and upload your resume here. Thank you for your interest and we look forward to reviewing your application!

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